# Privacy notice · Gloss Dent

> Privacy notice for Grupo Gloss Dent S.A. de C.V. Learn how personal data is used and how to request access, correction, cancellation or objection.

Página: https://glossdent.com/en/privacy

## Who is responsible for your data

Under Mexico's Federal Law on the Protection of Personal Data Held by Private Parties, GRUPO GLOSS DENT S.A. DE C.V. provides this privacy notice. The company is responsible for the use and protection of your personal data. Its principal address is Calle Torcuato Tasso 325, Mezanine 1, Polanco Chapultepec, postal code 11560, Miguel Hidalgo, Mexico City.

## Purposes of processing

The clinic collects personal data to manage its relationship with you and provide the services you request. Its privacy notice describes these purposes:

- Personalised information, service delivery and contact
- Clinical records
- Marketing, including discounts, promotions and loyalty programmes
- Billing
- Measuring use of this site and of our advertising (a secondary purpose: you may object to it without affecting your care)

## Personal data

For these purposes, the clinic uses the following data as applicable to the requested service:

- Full name and address
- Mexican tax identification number (RFC)
- Mobile number, landline and email address
- Medical and dental history
- A photograph for the clinical record, according to the individual's choice
- Browsing data collected with cookies (see «Cookies, measurement and advertising»)

## Protecting your information

The clinic establishes procedures to prevent unauthorised access and to help ensure that information is used for the purposes described in this notice. Personal data is handled under applicable Mexican legislation.

## Cookies, measurement and advertising

This site uses cookies and similar technologies to understand how it is used and which channels bring us patients. They collect browsing data: a random identifier for your browser, the pages you visit and for how long, where you came from (a search engine, an ad or a link), your device and browser type, and your approximate location (city or country). The providers of these services are:

- Google Analytics (Google LLC): measures use of the site with its own cookies.
- Meta (Meta Platforms, Inc.): when you leave your details to message us or book, we send it your phone number and first name in encrypted form, to measure the results of our ads.
- PayPal: processes the online payment for your assessment, if you choose to pay that way.

## Measuring appointments and payments

When you leave your name and phone number on this site, we store your browser's Google Analytics identifier with them. This lets us know whether you later booked, attended your appointment and how much you paid, and report it to Google Analytics to measure which channels work. We only send Google that identifier, the date, the clinic, the amount and whether you were already a patient. We never send it your name, phone number, email or any information from your clinical record.

## How to turn off cookies

You can block or delete cookies in your browser settings, or install the Google Analytics opt-out browser add-on (tools.google.com/dlpage/gaoptout). If you do not want us to use your data to measure our advertising, you may object at any time through the channels in «Your ARCO rights and contact». Objecting does not affect your care at the clinic.

## Your ARCO rights and contact

You may request access to, correction of, cancellation of, or objection to the processing of your personal data through the team responsible for personal data security. You can also use these channels to update your details and specify how you wish to receive information.

## Changes to this notice

GRUPO GLOSS DENT S.A. DE C.V. may update this privacy notice. Changes will be communicated by email, telephone or another communication channel selected by the company. Last updated: 6 November 2026.

## Personal data enquiries

mexico@glossdent.com

+52 55 5290 2388